Newsletter

Shipping & Returns

General Policy

These are AFAMKA.com’s (“AFAMKA”, “we” or “our”) Standard Return Policies applicable only to products purchased by you directly from the AFAMKA.com website.

  • All product returns require a Return Merchandise Authorization (RMA) number.  You may obtain an RMA number by contacting AFAMKA Customer Service through any of the methods provided at http://www.afamka.com/ContactUs.
  • Any return for a refund may be subject to a 15% restocking fee.
  • Products that are not eligible for return and will be sent back to you at your cost and expense if received by us:
    • Any product not purchased from AFAMKA.com
    • Any product without a valid, readable serial number, including but not limited to products with missing, damaged, altered, or otherwise unreadable serial number
    • Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product
    • Any product from which the UPC code has been removed from its packaging
    • Any product that exhibits physical damage
    • Any product for which you have submitted a mail-in rebate

Mail-In Rebate Policy
Any product offering a mail-in rebate is not returnable to AFAMKA once the rebate has been filed. Be sure that the product is functional and that you intend to keep the product before sending in for your rebate. Products missing UPC codes or serial numbers from the box are NOT returnable. Only the product manufacturer can replace a defective item missing the UPC code.

Combo, Bundle and Kit Specials
Combo, Bundle, and Kit Specials include two or more items that must be purchased together in order to receive a discount.

Items sold as part of a Combo, Bundle or Kit may be returned individually for replacement within the applicable AFAMKA.com Return Policy Period for that individual item.

If an individual Combo, Bundle or Kit item is returned for a refund, the applicable discount will be voided, and the discounted amount will be deducted from the amount of the refund. If your combo/bundle/kit discount amount is greater than the individual unit price of the item you wish to return, then the item cannot be returned for a refund; you will need to return all items in the combo/bundle/kit in order to receive a refund.
- For example: if your combo/bundle/kit discount was $5, and you return one of the items for a refund, the $5 will be deducted from your RMA refund amount.

Manufacturer Promotional Items and AFAMKA Gifts
Manufacturers may offer free promotional items with their products. For example, a video card may come with a free game or a Blu-ray player may come with a free Blu-ray disc. To receive a full refund on a purchase that offers promotional items all items must be returned. The cost of any promotional items not returned will be deducted from the refund total.

AFAMKA may also offer gifts to valued customers for their continued support as well as for special giveaways. These gifts are not part of any purchase value and therefore do not have to be returned.

Out-of-Stock (Back-Order) Items
If AFAMKA no longer carries an item that is sent in for replacement, or if that item is simply out of stock, the item will be sent to our Back-Order RMA Department. You will be notified via email of two options: 1) AFAMKA can send you a comparable replacement item, or 2) AFAMKA can issue you a refund at the current market value of the product. A current-market-value refund may not exceed the original invoice price. If the item is returned within 30 days of the original invoice date, a full refund will be issued.

Quantity Purchases
While AFAMKA is more than happy to fill your order for a quantity of ten (10) or more of any given item in our inventory on a single purchase order, please understand that an order of that size, once purchase is completed, is automatically non-refundable. All other specific conditions related to the ordered item still apply, including any and all stipulations relative to any available replacement return policies. Please contact Customer Service with any questions you may have

Table Of Contents

AFAMKA Return Policies :

Standard Return Policy
Limited Replacement Only Return Policy
Final Sales Return Policy
CPU Replacement Only Return Policy
Memory Standard Return Policy
Memory Replacement Only Return Policy
Computer Replacement Return Policy
VGA Standard 30-Day Return Policy
VGA Replacement Only 30-Day Return Policy
Monitors Standard Return Policy
Monitor Replacement Only Return Policy
Television Standard Return Policy
Unlocked Mobile Phones Standard Return Policy
Consumable Item Standard Return Policy
Software Return Policy
Downloadable Software Return Policy
Open Box Refund Only Return Policy
Bulk Item Return Policy
Manufacturer Warranty
Computer Cables and Accessories Extended Return Policy
.

 

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: Yes

This is our Standard Return Policy. Items covered by this policy (those products for which AFAMKA states "This item may be returned for a replacement or refund within 30 days only") must be returned to AFAMKA within 30 days of the invoice date for this policy to apply. “Return” constitutes receipt of the product by AFAMKA, and not the mere issuance of an RMA.


Limited Replacement Only Return Policy

  • Return for refund within: non-refundable
  • Return for replacement within: 30 days

Products that state "This item is covered by AFAMKA.com's Replacement Only Return Policy", or items labeled as “Non-refundable” (or similar labeling) must be returned to AFAMKA within 30 days of the invoice date for this policy to apply. Products covered by this return policy may only be returned for a replacement of the same or equivalent item, if the original is no longer available. “Return” constitutes receipt of the product by AFAMKA, and not the mere issuance of an RMA.

 

FINAL SALES RETURN POLICY--NO REFUNDS/EXCHANGES/REPLACEMENTS

  • No Refunds
  • No Exchanges
  • No Replacements
  • No Returns

This is our Final Sales Return Policy. This policy controls over any conflicting refund and replacement terms described in our Policy & Agreement and Return Policy. Please contact the manufacturer for any concerns.


CPU Replacement Only Return Policy

  • Return for refund within: non-refundable
  • Return for replacement within: 30 days

Products that state "This item is covered by AFAMKA.com's CPU Replacement Only Return Policy", or items labeled as “Non-refundable” (or similar labeling) must be returned to AFAMKA within 30 days of the invoice date for this policy to apply. Products covered by this return policy may only be returned for a replacement of the same or equivalent item if the original item is no longer available. “Return” constitutes receipt of the product by AFAMKA, and not the mere issuance of an RMA.

The following conditions are not acceptable for return, and will result in the merchandise being returned to you:

  • Any CPU that is physically damaged
  • Improper installation of CPU fans and/or improper clocking may cause CPUs to chip. CPUs that are chipped, burnt or have bent/broken pins are considered physically damaged and cannot be returned for refund or replacement. Physical damage includes (but is not limited to) improper handling and any other type of damage sustained by irregular use.

Memory Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: Yes

This is our Memory Standard Return Policy. Items covered by this policy (those products for which AFAMKA states "This item may be returned for a replacement or refund within 30 days only") must be returned to AFAMKA within 30 days of the invoice date for this policy to apply. “Return” constitutes receipt of the product by AFAMKA, and not the mere issuance of an RMA.

The following conditions are not acceptable for return, and will result in the merchandise being returned to you:

  • Any memory exhibiting physical damage
  • Modules that are missing the manufacturer label containing model number and part number
  • Modules that are missing the manufacturer warranty label
  • Modules that were shipped with a manufacturer-applied heat spreader, but have had the heat spreader removed
  • "Kit" Modules (which contain 2 or more memory modules packaged together) that are not returned as complete set
  • USB Drives, Thumb Drives, Flash Memory, or any related product that is returned without the cap or protective casing

Consumable Item Refund Only Return Policy

  • Return for refund within: 30 days (only if unopened)
  • Return for replacement within: Non-Replaceable
  • Restocking Fee: Yes

This is our Consumable Item Refund Only Return Policy. Items covered by this policy (those products for which AFAMKA states "This item may be returned for a refund within 30 days only") must be returned to AFAMKA within 30 days of the invoice date for this policy to apply. “Return” constitutes receipt of the product by AFAMKA, and not the mere issuance of an RMA.

Consumable items are items such as Printer Ink and Toner Cartridges, CD/DVD Media, Paper Products etc. that are consumed once they are used. The following conditions are not acceptable for return, and will result in the merchandise you have returned to AFAMKA being returned to you:

  • Consumable items that have been opened
  • Consumable items lacking the original packaging

Software Standard Return Policy

  • Return Retail Software for refund within: 30 days (must be unopened)
  • Return OEM Software for refund within: non-refundable
  • Return Defective (Retail or OEM) Software for replacement within: 30 days

Products that state "This item is covered by AFAMKA.com's Replacement Only 30-Day Return Policy", or items labeled as “Non-refundable” (or similar labeling) must be returned to AFAMKA within 30 days of the invoice date for this policy to apply. Products covered by this return policy may only be returned for a replacement of the same or equivalent item. “Return” constitutes receipt of the product by AFAMKA, and not the mere issuance of an RMA.

The following conditions are not acceptable for return, and will result in the merchandise you have returned to AFAMKA being returned to you:

  • Software items that have been opened (if requesting a refund)
  • Software items lacking the original packaging

Downloadable Software Replacement Only Return Policy

  • Return for refund within: non-refundable
  • Return for replacement within: non-replaceable

All sales of Applications are final. We do not accept returns of downloadable software. Software may require you to use a computer or other device meeting minimum system requirements, and you are responsible for ensuring that your computer or device meets Software system requirements prior to purchase. Generally, Software system requirements are available on or from product detail pages. Once you have purchased a downloadable product, we encourage you to download it, if applicable, and to access it promptly to ensure that you have received it. You are responsible for downloading and confirming your ability to access software within thirty (30) days after purchase and bear all risk of loss thereafter, including any loss due to a computer or hard drive crash. We will usually continue to make purchased software available in the AFAMKA Order History Page for additional activations or copies even after this thirty (30) day period, but we may, from time to time, remove without notice because of the Software provider's licensing restrictions or for other reasons. AFAMKA will not be liable to you if any Software is removed from the AFAMKA Order History Page or otherwise becomes unavailable for additional activation or copies. If you are unable to successfully download or access an Application after having reviewed our online help resources, please contact AFAMKA customer service.


Computer Standard Return Policy

  • Return for refund within: 30 days (must be unopened)
  • Return for replacement within: 30 days

This is our Computer Return Policy. Items covered by this policy (those products for which AFAMKA states "This item may be returned for a replacement or refund within 30 days only") must be returned to AFAMKA within 30 days of the invoice date for this policy to apply. “Return” constitutes receipt of the product by AFAMKA, and not the mere issuance of an RMA.

The following conditions are not acceptable for return, and will result in the merchandise being returned to you:

  • Any desktop PC, notebook or tablet PC that has been opened
  • Any desktop PC, notebook or tablet PC that is free from defects in materials or workmanship
  • Any desktop PC, notebook or tablet PC that has physical damage due to abuse or improper use
  • Any desktop PC, notebook or tablet PC that is missing any accessories or packaging including, but not limited to, AC adapter, battery, pack, manuals, carrying case (if any)
A defective Desktop PC, Notebook, or Tablet PC that is returned for a replacement may be repaired or replaced in AFAMKA's sole discretion, unless otherwise required by law. While we strive to adhere to our own standard RMA processing times, we cannot guarantee that these times will be met, especially in situations where the item must be sent to the manufacturer for repair. If you have a question regarding returning a Desktop PC, Notebook, or Tablet PC, please contact our Customer Service Department.

Some computer systems will require pre-authorization from the manufacturer technical support in order for an RMA to AFAMKA to be authorized.

You should be certain in your decision to purchase a Desktop PC/Notebook/Tablet PC and must agree to this policy before completing your order. By confirming your order, you indicate your agreement to this policy.

Television Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: Yes

This is our Standard 30-Day Return Policy. All television sets sold on AFAMKA are covered by this policy (unless stated otherwise) and must be returned to AFAMKA within 30 days of the invoice date for this policy to apply. “Return” constitutes receipt of the product by AFAMKA, and not the mere issuance of an RMA. AFAMKA will be responsible for the cost of return shipping; please contact AFAMKA’s customer service department to obtain an RMA number and instructions regarding how to ship the product back to AFAMKA.

This policy includes (but is not limited to) CRT TVs, DLP TVs, Home Theater Projectors, LCD TVs, and Plasma TVs.

NOTE: For televisions above 37 inches: An adult (age 18 or older) is required to sign the shipping courier's release form to complete delivery. It is highly recommended that you inspect the product upon delivery for visible damage. Large item shipments require that shipping damage is reported within 48 HOURSof the product’s delivery. Any damage reported more than 48 HOURS after the product delivery will not be accepted by AFAMKA. After delivery, please read all included documentation and/or contact the manufacturer directly to determine applicable warranty coverage, if any. If you need to return a product that was shipped via Large Item Delivery, please contact AFAMKA’s customer service department to obtain instructions on how to return the product.

Any television that is returned under this policy must be in new condition, in its original packaging with UPC bar code intact and with all original accessories and manuals. If the television is missing the serial number or UPC bar code, the return will NOT be accepted by AFAMKA. Any television returned under this policy that is found to be damaged due to the customer’s neglect, abuse or misuse will NOT be accepted.


Open Box Refund Only Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: non-replaceable

Products that state "This item is covered by AFAMKA.com's Refund Only 30-Day Return Policy", or items labeled as “Non-Replaceable” (or similar labeling) must be returned to AFAMKA within 30 days of the invoice date for this policy to apply. Products covered by this return policy may only be returned for a refund. “Return” constitutes receipt of the product by AFAMKA, and not the mere issuance of an RMA.

This is our Detailed Open Box Item Return Policy. AFAMKA often sells items that are listed as "open-box." Because these items are sold at greatly reduced prices, they are subject to a limited refund-only return policy. Such items can only be returned within 30 days of the applicable invoice date. “Return” constitutes receipt of the product by AFAMKA, and not the mere issuance of an RMA. AFAMKA cannot provide replacement service for these items, as their stock is limited. The entire risk as to the quality and performance of these items is with the buyer. These items have been tested for functionality, but may have superficial physical defects including, but not limited to, scratches, dings or dents. Should these items exhibit a functional defect following their purchase, the buyer (not the manufacturer, distributor, or AFAMKA) assumes the entire cost of all necessary servicing or repairs, unless otherwise required by law. These items are not covered by any 30-day satisfaction guarantee.

If you purchase an Open-Box product AFAMKA guarantees only that you will receive the product itself; accessories MAY OR MAY NOT BE INCLUDED with Open-Box products. AFAMKA will not send you a missing accessory, even if the missing accessory is required in order to properly make use of all the product’s advertised functions.


Bulk Item Refund Only Return Policy

  • Return for refund within: Order must be refused at time of delivery for full refund
  • Return for replacement within: Non-replaceable; refuse order at time of delivery for full refund
  • Return due to defects within: For products under manufacturer’s warranty please contact the manufacturer

This is our Detailed Bulk Item Return Policy. Bulk Items (including but not limited to such items as Air Conditioners, Televisions larger than 37 inches, Home Entertainment Systems and Refrigerators) cannot be returned to AFAMKA.com for refund or replacement service. Therefore, you are urged to carefully examine the box your bulk item ships in before signing for the package. Should you observe any damage to the shipping box, or if the wrong product was sent, you must refuse delivery while the shipping courier is still on the premises. The item will be returned to AFAMKA.com and you will be refunded the full amount, including applicable shipping costs and tax.

If you determine upon inspection that the condition of the shipping box is satisfactory, an adult is required to sign the shipping courier's release form to complete delivery. By signing this release, you are acknowledging and agreeing to AFAMKA.com's Policy and Agreement, understanding that you cannot return the television to AFAMKA.com and that the condition of the delivery meets your expectations. After delivery, please read all included documentation and/or contact the manufacturer directly to determine applicable warranty coverage, if any.

AIT shipments require that shipping damage is reported within 48 HOURS of the product’s delivery.

The following conditions are not acceptable for return, and will result in the merchandise being returned to you:

  • Any LCD screen that has less than 8 dead pixels
  • Any item that is damaged due to neglect, abuse or misuse
  • Any item that is not in its original packaging with all accessories and manuals
Note:Extended warranties are available during the checkout process to further safeguard against possible defects. Defective products may be returned if still under warranty.

VGA Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days

This is our Standard 30-Day Return Policy. Items covered by this policy (those products for which AFAMKA states "This item may be returned for a replacement or refund within 30 days only") must be returned to AFAMKA within 30 days of the invoice date for this policy to apply. “Return” constitutes receipt of the product by AFAMKA, and not the mere issuance of an RMA.

The following conditions are not acceptable for return, and will result in the merchandise you have returned to AFAMKA being returned to you:

  • Cards exhibiting physical damage
  • Cards that are missing the manufacturer label containing model number, part number or serial number
  • Cards that are missing the manufacturer warranty label
  • Cards returned without all included accessories, bonus games, and documentation

VGA Replacement Only Return Policy

  • Return for refund within: non-refundable
  • Return for replacement within: 30 days

Products that state "This item is covered by AFAMKA.com's Replacement Only 30-Day Return Policy", or items labeled as “Non-refundable” (or similar labeling) must be returned to AFAMKA within 30 days of the invoice date for this policy to apply. Products covered by this return policy may only be returned for a replacement of the same or equivalent item. “Return” constitutes receipt of the product by AFAMKA, and not the mere issuance of an RMA.

The following conditions are not acceptable for return, and will result in the merchandise you have returned to AFAMKA being returned to you:

  • Cards exhibiting physical damage
  • Cards that are missing the manufacturer label containing model number, part number or serial number
  • Cards that are missing the manufacturer warranty label
  • Cards returned without all included accessories, bonus games, and documentation

Unlocked Cell Phone Return Policy

  • Return for refund within: 15 days (must be unopened, brand new condition)
  • Return for replacement within: 30 days
  • Restocking Fee: Yes

Products that state "This item is covered by AFAMKA.com's Unlocked Cell Phone Return Policy", items covered by this policy (those products for which AFAMKA states "This item may be returned for a refund within 15 days or replacement within 30 days only") must be returned to AFAMKA within 30 days of the invoice date for this policy to apply. “Return” constitutes receipt of the product by AFAMKA, and not the mere issuance of an RMA.

The following conditions are not acceptable for return, and will result in the merchandise being returned to you at your expense:

  • Any phone that is free from defects in materials or workmanship
  • Any phone that is damaged due to misuse, abuse or neglect
  • Any phone that is returned without the original packaging and all accessories
If you have any questions regarding an No-Contract Mobile Phone RMA, or manufacturer warranty information, please contact our Customer ServiceDepartment.

Monitor Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: yes

This is our Standard 30-Day Return Policy. Items covered by this policy (those products for which AFAMKA states "This item may be returned for a replacement or refund within 30 days only") must be returned to AFAMKA within 30 days of the invoice date for this policy to apply. “Return” constitutes receipt of the product by AFAMKA, and not the mere issuance of an RMA.

The following conditions are not acceptable for return, and will result in the merchandise being returned to you:

  • Any monitor that has been found to be damaged due to physical abuse or misuse.

Monitor Replacement Only Return Policy

  • Return for refund within: non-refundable
  • Return for replacement within: 30 days

Products that state "This item is covered by AFAMKA.com's Replacement Only 30-Day Return Policy", or items labeled as “Non-refundable” (or similar labeling) must be returned to AFAMKA within 30 days of the invoice date for this policy to apply. Products covered by this return policy may only be returned for a replacement of the same or equivalent item. “Return” constitutes receipt of the product by AFAMKA, and not the mere issuance of an RMA.

The following conditions are not acceptable for return, and will result in the merchandise being returned to you:

  • Any monitor that has been found to be damaged due to physical abuse or misuse.

Memory Replacement Only Return Policy

  • Return for refund within: non-refundable
  • Return for replacement within: 30 days

Products that state "This item is covered by AFAMKA.com's Replacement Only 30-Day Return Policy", or items labeled as “Non-refundable” (or similar labeling) must be returned to AFAMKA within 30 days of the invoice date for this policy to apply. Products covered by this return policy may only be returned for a replacement of the same or equivalent item. “Return” constitutes receipt of the product by AFAMKA, and not the mere issuance of an RMA.

The following conditions are not acceptable for return, and will result in the merchandise being returned to you:

  • Any memory exhibiting physical damage
  • Modules that are missing the manufacturer label containing model number and part number
  • Modules that are missing the manufacturer warranty label
  • Modules that were shipped with a manufacturer-applied heat spreader, but have had the heat spreader removed
  • "Kit" Modules (which contain 2 or more memory modules packaged together) that are not returned as complete set
  • USB Drives, Thumb Drives, Flash Memory, or any related product that is returned without the cap or protective casing

Manufacturer's Warranties

  • Return for refund within: non-refundable
  • Return for replacement within: non-replaceable

AFAMKA.com does not offer any express warranties. However, many of the products available through AFAMKA.com are covered by Manufacturers' Warranties. If a product is covered by a manufacturer's warranty, it will be stated on that product's web page. Manufacturers' warranty details are typically available at the manufacturer's website; click Contact Manufacturers to see a list of the manufacturers whose items we carry. Detailed manufacturer warranty information can also be obtained for free by contacting our Customer Service department. Please note that products in this category are non-refundable unless otherwise indicated.

Products that state "This item can be returned to the product manufacturer only" must be returned directly to the product manufacturer for repair or replacement, unless otherwise required by law. For these items, the warranty policy provided by the product manufacturer explicitly requires that any returns, repairs etc. be requested and processed directly by the consumer (or "end-user") of the item.


Bulk Item Return Policy

  • Return for refund within: non-refundable
  • Return for replacement within: non-replaceable

This is our Detailed Bulk Item Return Policy. Bulk Items (including but not limited to such items as Home Entertainment Systems and Televisions) cannot be returned to AFAMKA.com for refund or replacement service. Therefore, you are urged to carefully examine the box your bulk item ships in before signing for the package. Should you observe any damage to the shipping box, or if the wrong product was sent, you must refuse delivery while the shipping courier is still on the premises. The item will be returned to AFAMKA.com and you will be refunded the full amount, including applicable shipping costs and tax.

If you determine upon inspection that the condition of the shipping box is satisfactory, an adult is required to sign the shipping courier's release form to complete delivery. By signing this release, you are acknowledging and agreeing to AFAMKA.com's Policy and Agreement, understanding that you cannot return the item to AFAMKA.com and that the condition of the delivery meets your expectations. After delivery, please read all included documentation and/or contact the manufacturer directly to determine applicable warranty coverage, if any.


Limited Refund Only 30-Day Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: non-replaceable

Products that state "This item is covered by AFAMKA.com's Non-Replaceable 30-Day Return Policy", or items labeled as “Non-Replaceable” (or similar labeling) must be returned to AFAMKA within 30 days of the invoice date for this policy to apply. Products covered by this return policy may only be returned for a refund of the same or equivalent item. “Return” constitutes receipt of the product by AFAMKA, and not the mere issuance of an RMA.


Educational Software Replacement Only Return Policy

  • Return Educational Software for refund within: Non Refundable
  • Return Educational Software for replacement within: 30 days (only if media is defective)
  • Return Defective Educational Software for replacement within: 30 days

Adobe Student Edition software is non-refundable. It may only be returned to AFAMKA for a replacement only if the DVD–ROM received is damaged. No other replacement RMAs are permitted for any reason.

In the case of a damaged disk or otherwise nonfunctional software, a normal AFAMKA RMA must be obtained, and the disk returned to AFAMKA. If you have already attempted to install the software, using the activation key which had been sent to you, Adobe will be notified to cancel the activation key for that disc, and a new disc will be sent to you.

Adobe Student Edition software is non-refundable. It may only be returned to AFAMKA if the DVD–ROM received is damaged. No other replacement RMAs are permitted for any reason. In the case of a damaged disk or otherwise nonfunctional software, a normal AFAMKA RMA must be obtained, and the disk returned to AFAMKA. If you have already attempted to install the software, using the activation key which had been sent to you, Adobe will be notified to cancel the activation key for that disc, and a new disc will be sent to you.


DVD/CD Music and Movies Refund Only Return Policy

  • Return for refund within: 30 days (only if unopened)
  • Return for replacement within: non-replaceable

Products that state "This item is covered by AFAMKA.com's Replacement Only 30-Day Return Policy", or items labeled as “Non-refundable” (or similar labeling) must be returned to AFAMKA within 30 days of the invoice date for this policy to apply. Products covered by this return policy may only be returned for a refund only if unopened. “Return” constitutes receipt of the product by AFAMKA, and not the mere issuance of an RMA.

The following conditions are not acceptable for return, and will result in the merchandise being returned to you:

  • CD/DVD items that have been opened

Furniture Refund Only Return Policy

  • Return for refund within: 30 days (only if unopened)
  • Return for replacement within: non-replaceable

This is our Furniture Refund-Only Policy. Items covered by this policy (those products for which AFAMKA states "This item may be returned for a refund within 30 days only") must be returned to AFAMKA within 30 days of the invoice date for this policy to apply. “Return” constitutes receipt of the product by AFAMKA, and not the mere issuance of an RMA.

The following conditions are not acceptable for return, and will result in the merchandise being returned to you at your cost:

  • Any furniture item that has been assembled (if product arrives unassembled)
  • Furniture displaying clear signs of use

AFAMKA Customer Service is available to assist you with all return requests. However, for certain products, you may be advised to return the product directly to the Supplier and not to AFAMKA. In such cases, AFAMKA Customer Service will work with you to accomplish the return.”

Any furniture that is returned non-defective or with visible signs of use to AFAMKA, will be refunded less any shipping charges and a restocking fee as outlined in the General Return Policy. In the event that you do receive a product that is defective, you will still be responsible for any return shipping costs.

You should be certain that the item you are purchasing will fit your needs. Ensure that the dimensions, aesthetics and utility of the product is what you need before placing your order. By confirming your order, you indicate your agreement to this policy.

Iron Egg Standard Return Policy

We want to ensure your holiday shopping this year is hassle-free. That’s why we’re automatically extending our return policies on almost every product to 60 days. There's nothing additional that you have to do!

  • Return for refund within: 60 days
  • Return for replacement within: 60 days
  • Restocking Fee: Yes

This is our Iron Egg Standard Return Policy. Items covered by this policy (those products for which AFAMKA features the Iron Egg logo) must be returned to AFAMKA within 60 days of the invoice date for this policy to apply. “Return” constitutes receipt of the product by AFAMKA, and not the mere issuance of an RMA.


Iron Egg Replacement-Only Return Policy

We want to ensure your holiday shopping this year is hassle-free. That’s why we’re automatically extending our return policies on almost every product to 60 days. There's nothing additional that you have to do!

  • Return for refund within: non-refundable
  • Return for replacement within: 60 days
  • Restocking Fee: No

This is our Iron Egg Replacement-Only Return Policy. Items covered by this policy (those products for which AFAMKA features the Iron Egg logo) must be returned to AFAMKA within 60 days of the invoice date for this policy to apply. “Return” constitutes receipt of the product by AFAMKA, and not the mere issuance of an RMA.


Iron Egg Refund-Only Return Policy

We want to ensure your holiday shopping this year is hassle-free. That’s why we’re automatically extending our return policies on almost every product to 60 days. There's nothing additional that you have to do!

  • Return for refund within: 60 days
  • Return for replacement within: non-replaceable
  • Restocking Fee: Yes

This is our Iron Egg Refund-Only Return Policy. Items covered by this policy (those products for which AFAMKA features the Iron Egg logo) must be returned to AFAMKA within 60 days of the invoice date for this policy to apply. “Return” constitutes receipt of the product by AFAMKA, and not the mere issuance of an RMA.


Major Appliance Return Policy

  • Return for refund within: Product must be refused at time of delivery. For Major Appliances, remove packaging, inspect product and call 1-800-390-1119 if product is unacceptably damaged.
  • Return for replacement: If product is covered by manufacturer’s end user warranty, please contact manufacturer for warranty coverage.

Major Appliances sold by AFAMKA (including but not limited to full size Refrigerators, Washers, Dryers, Dishwashers and Stoves) cannot be returned to AFAMKA.com for refund or replacement service once the product has been received and the delivery receipt has been signed by the customer. Therefore, you are urged to carefully examine the product before signing for the package. Should you observe any damage to the actual product, immediately call 1-800-390-1119. You must call the number before signing for the product and while the shipping courier is still on the premises. Defective products may be covered by the product manufacturer’s warranty.

If you determine upon inspection that the condition of the product is satisfactory, an adult is required to sign the shipping courier's release form to complete delivery. By signing this release, you are acknowledging and agreeing to AFAMKA.com's Policy and Agreement for Major Appliances, understanding that you cannot return the appliance to AFAMKA.com and that the condition of the delivery meets your expectations. After delivery, please read all included documentation and/or contact the manufacturer directly to determine applicable warranty coverage, if any.

The following conditions are not acceptable for return, and will result in the merchandise being returned to you:

  • Any item that has minor dings or scratches in portions not visible when installed
  • Any item that is damaged due to neglect, abuse or misuse

Data Recovery Plan Limited Refund Only Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: non-replaceable

Products that state "This item is covered by AFAMKA.com's Non-Replaceable 30-Day Return Policy", or items labeled as “Non-Replaceable” (or similar labeling) must be returned to AFAMKA within 30 days of the invoice date for this policy to apply. Products covered by this return policy may only be returned for a refund of the same or equivalent item. “Return” constitutes receipt of the product by AFAMKA, and not the mere issuance of an RMA.


Networking Extended Return Policy

  • Return for refund within: 60 days
  • Return for replacement within: 90 days

This is our Networking Extended Return Policy. Items covered by this policy (those products for which AFAMKA states "This item may be returned for a replacement or refund within 60 days only") must be returned to AFAMKA within 60 days of the invoice date for this policy to apply. “Return” constitutes receipt of the product by AFAMKA, and not the mere issuance of an RMA.


Computer Cables and Accessories Extended Return Policy

  • Return for refund within: 45 days
  • Return for replacement within: One Year
  • Restocking Fee: No

This is our Extended Return Policy. Items covered by this policy (those products for which AFAMKA states "This item may be returned for refund within 45 days only") must be returned to AFAMKA within 45 days of the invoice date for this policy to apply. Products covered by this return policy may only be returned for a replacement of the same or equivalent item after 45 days of the invoice date for one year. “Return” constitutes receipt of the product by AFAMKA, and not the mere issuance of an RMA.Check google pagerank for afamka.com